Welcome to Rug Savant

Where Craftsmanship Matters

See Our Brand Origins

Meet The Founder

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FAQ

General

We sell customized floor rugs, wall art, and desktop rugs.


Our rugs are crafted with premium acrylic yarn and are designed to be beautiful, lasting accents for low to medium traffic areas such as bedrooms, home offices, formal living rooms, or dining areas.

They are not recommended for heavy commercial use or high-impact entryways. With proper care, they will maintain their vibrant color and soft texture for years in their intended setting. We provide a full care guide with every purchase.

At Rug Savant, we combine fresh vision with dedicated expertise. Founded in March 2025, our studio was built on a foundation of deep textile knowledge, allowing us to perfect our craft with focus and precision in less than a year. Our newness is our advantage—it means we employ the most current techniques, provide intensely personalized service, and are unwaveringly committed to earning your trust with every order.

This commitment is backed by our clear Refund Policy, which outlines your protections, and, more importantly, by our daily dedication to the principle that guides everything we do: “Where Craftsmanship Matters.” We don’t just make rugs; we craft heirloom-quality pieces for your home, and we stake our growing reputation on your absolute satisfaction.

We use Big Twist, Redheart, and loops & Threads for our projects.

Shipping

As a made-to-order studio, we dedicate time to perfecting your unique piece. Our process is transparent and efficient:

Production: Upon your final design approval and payment, our estimated production time is 1-2 weeks.

Shipping & Arrival: After production, please allow 14 business days for final inspection, carrier handoff, and standard ground shipping to your doorstep.

Total Timeline: From approval to delivery, you can typically expect your rug in approximately 3-4 weeks. You will receive a Scheduled Ship Date upon order confirmation, and we are legally committed to meeting it. If we cannot ship by that date, we will notify you promptly and offer the option to cancel for a full refund.

Because each Rug Savant piece is a bespoke, made-to-order product crafted specifically for you, all sales are final. This is standard in the custom furnishings industry. Our comprehensive policies are designed to protect your investment and ensure confidence:

Your Safeguards: Our detailed design approval process is your primary assurance. We also encourage purchasing material samples to assess color and texture firsthand.

Our Guarantees: We stand behind our craftsmanship with a 30-Day Limited Warranty against defects in materials/workmanship or errors in your final approved specifications. Valid claims may result in repair, replacement, or refund.

Shipping Damage: You have 7 days to report any damage incurred in transit, provided it is documented with the carrier at delivery.

Delay Protection: If we fail to ship your rug by the provided Scheduled Ship Date, Virginia law entitles you to cancel for a full refund, even if production has begun.

Extreme Care: In rare cases of subjective dissatisfaction where all conditions are met (e.g., samples were purchased, the rug is unused and flawlessly made to spec), we may, at our sole discretion, offer a partial accommodation—though this is not a guaranteed right.

For full details, please review our complete [Return & Refund Policy] and [Shipping Policy].